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How added items are sent to the kitchen

When you add menu item selections to an existing check, the effect in the kitchen depends on the following factors:

Order approval

Does the original order require approval?

If the original order requires approval, is the order approved?

Orders that are created using the orders API never require approval. As long as an auto-firing device is configured, orders from the orders API are automatically fired to the kitchen. For more information about auto-firing devices, see Setting up Order Auto-Firing.

For other orders, the restaurant can be configured to automatically send orders to the kitchen without approval, to require approval for all orders, or to require approval based on the order amount.

Order scheduling

Is the original order a scheduled order or an as soon as possible (ASAP) order?

For scheduled orders, is the order promisedDate still in the future?