This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.

About marketplace facilitators

For Toast platform restaurants, a marketplace facilitator is a business that:

  • Takes guest orders, processes guest payments, and then directly submits those orders to a Toast platform restaurant for fulfillment.

  • Is required by a taxing authority to pay tax amounts for the orders they process.

For example, a restaurant ordering service such as Grubhub™, Uber Eats™, or Doordash® accepts orders for a large number of restaurants. The service might take guest orders and payments and then submit the order to the Toast platform for fulfillment at a Toast platform restaurant. The ordering service receives the guest payment and then remits the applicable tax amounts.

For more information about marketplace facilitator orders in the Toast platform, see Marketplace facilitator tax payments.