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Searching for guest records

To find existing customer records in the Toast POS you send a POST request to the /crm/v1/customers/search endpoint of the CRM API.

You must include A JSON CustomerSearchRequest object containing a CustomerSearchQuery object in a POST request to search for existing customer records. The CustomerSearchQuery object includes information about the customer you are searching for. For example, if you are searching for a customer record with a telephone number, you submit a POST request including a message body that consists of a CustomerSearchRequest object with a query value containing a CustomerSearchQuery object. The CustomerSearchQuery object contains a phone value with the telephone number that you want to match.

The following example shows the message body for a POST request to the /crm/v1/customers/search endpoint.

Guest search query message body

  "query": {
    "phone": "9876543210"