Integration overview

• Toast POS restaurant employees can select a Rewards button while processing a guest transaction. The Rewards button prompts the employee to find the guest's loyalty account. Employees can manually enter a guest's loyalty account identifier, swipe a guest’s rewards card, scan a QR code, or search for a loyalty account by name, phone number, or email.

• After the employee finds a guest's loyalty account, rewards that are available are displayed along with a Redeem button.

• The employee selects the Redeem button for a reward. The reward appears as a negative amount in the check price.

  The employee selects Redeem for additional rewards if the guest wants to redeem them.

• Rewards can apply either check-level or item-level discounts.

• You manage all validation logic and discount totals on behalf of your restaurant client.

• Accruing rewards happens asynchronously after the restaurant guest pays the check.

• You provide information about loyalty program use to the restaurants you work with. For example, information about rewards offers used and sales information related to those offers.