As a loyalty program provider, you design and implement all aspects of your loyalty program's business logic. The Toast platform provides the technical integration that transmits information between the Toast POS app and your loyalty program, but your integration determines how loyalty accounts are created, managed, and used.
|
Important |
|
Your loyalty program integration is solely responsible for all business logic, validation, and compliance requirements related to loyalty accounts and guest interactions. The Toast platform transmits guest information and transaction data to your integration, but does not prescribe or recommend how your integration handles this information. |
Your integration determines:
-
Whether to create a loyalty account when a guest provides contact information.
-
How to handle contact information from guests who do not complete account sign-up.
-
All marketing, communication, and consent practices related to guest contact information.
-
Compliance with applicable privacy regulations, marketing laws, and loyalty program regulations.
-
Account creation policies, validation rules, and eligibility requirements.
-
How to process transaction information for guests without accounts.
The relationship between your loyalty program and Toast POS location guests is independent of the Toast platform. Toast provides the technical mechanism to transmit information between the POS and your integration, but all decisions about guest data handling, account management, and loyalty program operations are entirely your responsibility.