Guest profile snapshot

Note

Toast Guestbook is required to enable and view the guest profile snapshot in Orders Hub. For more information on Toast Guestbook, see Access Your Guest Data with Guestbook.

The guest profile snapshot displays guest data and information to restaurant operators to help enhance the overall guest experience. A check mark badge on the guest’s order indicates they are a recognized guest. The following guest profile information is displayed on the order:

  • Guest’s first name and last initial

  • Number of visits

When you select the guest profile, a dialog box appears with the following information:

  • Guest’s first name and last initial

  • Number of visits

  • Phone number

  • Guest email (if applicable)

  • First seen at store location date

  • Average spend per check